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Privacy Policy

1. Introduction

PatAP Intelligence ("we," "our," or "us") operates the patent intelligence platform at patap.io ("Platform"). This Privacy Policy describes how we collect, use, and protect information when you use our Platform.

2. Information We Collect

2.1 Automatically Collected Information

• IP address and general location data
• Browser type, operating system, and device information
• Usage patterns, page views, and session duration
• Performance metrics and error logs

2.2 Voluntarily Provided Information

• Email address for account registration
• Professional affiliation (optional)
• Feedback on platform accuracy or clinical trial outcomes
• Contact form submissions

2.3 Information We Do NOT Collect

• Personal health information
• Financial or payment data (processed by third-party providers)
• Sensitive personal identifiers beyond email address
• Proprietary research data or confidential business information

3. How We Use Information

3.1 Platform Operation

• Providing and maintaining Platform functionality
• Authenticating users and managing accounts
• Monitoring Platform performance and security

3.2 Platform Improvement

• Analyzing usage patterns to enhance user experience
• Improving AI model accuracy through anonymized feedback
• Developing new features and capabilities

3.3 Communications

• Responding to user inquiries and support requests
• Sending important Platform updates and notifications
• Providing educational content related to Platform use

4. Information Sharing and Disclosure

4.1 No Sale of Personal Data

We do not sell, rent, or trade personal information to third parties.

4.2 Service Providers

We may share information with trusted service providers who assist in Platform operation, subject to confidentiality agreements.

4.3 Anonymized Data

We may share anonymized, aggregated usage statistics for research or business purposes.

4.4 Legal Requirements

We may disclose information when required by law, court order, or to protect legal rights.

5. Data Security and Retention

5.1 Security Measures

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with enterprise-grade protection

5.2 Data Retention

• Account information retained while account is active
• Usage logs retained for 24 months for security and performance analysis
• Feedback data retained indefinitely in anonymized form for model improvement
• Inactive accounts deleted after 3 years of inactivity

6. Your Rights and Choices

6.1 Access and Correction

You may request access to or correction of your personal information by contacting privacy@patap.io.

6.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You may request deletion of your account and associated personal data, subject to legal retention requirements.

6.4 Cookies

You may disable cookies through browser settings, though this may affect Platform functionality.

7. International Users and Data Transfers

7.1 Data Processing

Personal data may be processed in the United States or other countries where our service providers operate.

7.2 EU Users

For users in the European Union, we comply with GDPR requirements and provide appropriate safeguards for international data transfers.

7.3 Legal Basis

We process personal data based on:

• Consent for optional features and communications
• Legitimate interests for Platform operation and improvement
• Legal obligations for security and compliance

8. California Privacy Rights (CCPA)

8.1 California Residents

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

8.2 Exercising Rights

California residents may exercise these rights by contacting privacy@patap.io.

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Third-Party Services

10.1 External Links

The Platform may contain links to third-party websites or services not controlled by us. This Privacy Policy does not apply to such third-party services.

10.2 Analytics

We use third-party analytics services that may collect information about your use of the Platform, subject to their own privacy policies.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through Platform notifications or email. Continued use constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related questions or requests, contact us at: